Checkout – Cuppa Cloud

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Your order

Product	Subtotal
The Cloud Stacker Beef Combo (With Coke) × 1	.ރ 165,00
Subtotal	.ރ 165,00
Total	.ރ 165,00

Direct bank transfer

Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.
Cash on delivery

Pay with cash upon delivery.
Bank of Maldives Payment Gateway

Pay securely using Bank of Maldives Payment Gateway.

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Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

Welcome to CUPPA CLOUD. By placing an order through our website, you agree to the following terms and conditions.

1. Business Information

Trade Name: CUPPA CLOUD
Address: Pink Rose, Ground Floor, Sosan Magu – 19020
Services Offered: Food and Drinks (Delivery and Takeaway)
Currency: All transactions are processed in Maldivian Rufiyaa (MVR) only.

2. Order & Delivery Policy

Orders are prepared only after payment is received.
Average preparation time is 20–30 minutes.
Delivery time depends on the customer’s location and distance from our café.
Takeaway orders can be collected directly from our café after preparation.

3. Refund, Return, Exchange & Cancellation Policy

Once payment is made and the order is confirmed, no refund, return, exchange, or cancellation will be allowed.
Customers are encouraged to review their order carefully before making payment.

4. Payment Policy

We accept only MVR currency for all transactions.
All major card brands (Visa, Mastercard, etc.) are accepted.
Secure online payment is processed via our authorized payment gateway.

5. Consumer Data Privacy Policy

We collect necessary personal information such as name, phone number, address, and email solely for processing your order and delivery.
Your personal information is used only for order confirmation, preparation, and delivery purposes.
We do not share, sell, or disclose your personal data to third parties, except as required by law.
Cardholder information is handled securely through our payment gateway provider, and we do not store any credit/debit card details on our systems.

6. Security Policy

Payment card details are encrypted and transmitted securely using industry-standard SSL (Secure Socket Layer) technology.
Our website follows strict security protocols to protect against unauthorized access.
Customers are advised to ensure they are accessing our website through a secure connection (https).

7. Transaction Records

Customers are strongly advised to retain a copy of their transaction records (order confirmation email, receipt, and these terms and policies) for future reference.

8. Webhooks / Transaction Response Handling

We confirm that webhooks are used as the primary method for capturing transaction responses from our payment gateway provider.

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